Shipping Update: 1/25/2024

Dear Valued Customer,

We want to inform you that due to the winter weather in our region, our operations have been affected, and we are currently running 2-3 days behind on shipping.

Our shipping partners are also experiencing weather-related delays. 

The safety of our employees is our top priority, and the adverse weather conditions have led to unavoidable delays in processing and dispatching your orders. We sincerely apologize for any inconvenience this may cause and appreciate your understanding during these unpredictable circumstances.

Rest assured, our team is working diligently to catch up on the backlog, and we are committed to getting your orders to you as soon as possible. We understand the importance of your purchases, and we sincerely appreciate your patience and continued support.

If you have any urgent concerns or require further assistance, please don't hesitate to contact our customer care team. 

1-844-550-7200  |  customercare@auracacia.com

Customer Service Hours: Monday through Friday, 8:00a.m.- 5:00p.m Central Time

 

Sincerely,

Frontier Co-op Team

Updated 7/1/23

Dear Valued Customer,

We would like to update you on shipping delays and our in-stock rates.

We are running about 2 days behind in shipping orders. Due to this, and the overall slower transit times we are hearing from shipping carriers, we are temporarily pausing expedited shipping as an option (next day and 2 day delivery). Should you need your order quickly, please call customer care and we will make every effort to accommodate your needs.

Our inventory is in excellent shape heading into the holidays (with the exception of a few Bulk items) and selected other brands. Should you have difficulty procuring any of our Frontier Co-op, Simply Organic, Aura Cacia or Plant Boss items, please reach out to us directly.

We apologize for any inconvenience, and appreciate your patience and understanding as we work hard to fulfill your holiday orders.

Sincerely,

Frontier Co-op Team